Legal

Shipping Policy

1. Worldwide Shipping

DiamondDesk facilitates shipping to all major countries through our network of verified suppliers. All shipments are handled by trusted logistics partners specializing in high-value goods.

2. Insurance & Security

Every diamond shipment arranged through DiamondDesk is fully insured from dispatch to delivery. We partner with reputable insurance providers to ensure complete protection of your purchase during transit.

3. Packaging

All diamonds are securely packaged using industry-standard methods to ensure safe transit. Packaging includes tamper-evident seals, protective cases, and discreet labeling for security purposes.

4. Tracking

Every shipment comes with a tracking number. You will receive tracking details via email and WhatsApp once your diamond has been dispatched, allowing you to monitor delivery at every step.

5. Delivery Timeline

Standard delivery timelines vary depending on destination:

  • India (Domestic): 2–5 business days
  • International: 5–10 business days
  • Custom timelines may apply for large or bulk orders.

6. Customs & Duties

International shipments may be subject to customs duties and taxes as per the destination country's regulations. The buyer is responsible for any applicable import duties, taxes, or customs charges.

7. Shipping Costs

Shipping costs are discussed and agreed upon during the ordering process. Costs vary depending on the destination, shipment value, and insurance requirements.

8. Contact

For shipping inquiries, please contact us at diamonddesk.inquiries@gmail.com or +91-7208160137.

Last updated: March 2025